Terms of service

1. General information

Pulsiora is an online store specialising in the sale of massage guns

2. Use of the site

By using our site, you confirm that the information provided is accurate and complete. Any fraudulent or abusive use of the site is prohibited.

3. Products and prices

We strive to present our products with precision. However, the colours and characteristics displayed may vary slightly depending on the screen.

Prices are indicated in CHF and are subject to change at any time without notice.

4. Commands

Any order is subject to product availability. We reserve the right to cancel or refuse an order in the event of a price, stock error or suspicion of fraud.

5. Payment

Payments are secure and can be made by the means offered on our site.

6. Delivery

Delivery times are given as an estimate. Pulsiora cannot be held responsible for delays caused by carriers or circumstances beyond our control.

7. Returns and refunds

Returns and refunds are governed by our Refund Policy available on the site.

8. Guarantee

The products benefit from the applicable legal guarantees. In case of a defective product, please contact our customer service.

9. Intellectual property

All the content of the site (texts, images, logos, design) is the property of Pulsiora and may not be reproduced without prior authorisation.

10. Limitation of liability

Pulsiora cannot be held responsible for indirect damages resulting from the use of the site or the products sold.

11. Data protection

Personal data is processed in accordance with our Privacy Policy.

12. Contact

For any questions regarding these Terms of Service, you can contact us at:

Pulsiora

Email: contact.pulsiora@gmail.com

13. Applicable law

These Terms of Service are governed by Swiss law. Any dispute will be submitted to the competent courts of Switzerland.

Our business model

We offer selected products from supplier partners. When an order is placed on our shop, it is processed by our logistics partner and then shipped directly to the address indicated by the customer. We track the order and remain available for any questions regarding the purchase, delivery or returns.