Payment Policy

Accepted payment methods

Pulsiora accepts the following payment methods:

• Visa credit card
• Mastercard credit card
• Other secure payment methods available at checkout

Transaction security

All transactions made on our store are secured using an SSL (Secure Socket Layer) encryption protocol. Your banking data is processed directly by our certified payment provider and is never stored on our servers.

Currency and prices

All prices displayed on our store are in CHF (Swiss franc), all taxes included (VAT). For European customers, prices may be displayed in euros (EUR) depending on your location. The conversion is performed automatically.

Processing time

Your order is processed upon payment confirmation. In case of an issue with your payment, you will be notified by email and your order will not be shipped until the situation is resolved.

Invoicing

An order confirmation serving as a receipt is sent to you by email after each purchase. For any invoice requests, please contact us via our contact page.

Additional fees

No additional fees are applied based on the chosen payment method. Shipping costs are displayed separately at checkout.

Refunds

In the event of an accepted return, the refund is issued to the same payment method used for the purchase within 5 to 10 business days. Consult our refund policy for more information.

Contact

For any questions regarding payment, please contact us via our contact page.